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Help Add to Chrome

Help & updates

Keep the same party. Keep Popmelon up to date.

Get the latest Popmelon

Popmelon from the Chrome Web Store updates by itself, though not instantly: your browser checks every few hours. An update never interrupts a party, call or screen share. If one arrives while you’re in a party, it waits until you leave.

To check now:

  1. Click the Popmelon icon in your browser’s toolbar, then the gear to open Settings.
  2. Click Check for updates. It’s also at the bottom of the party room.
  3. If an update is ready, Popmelon installs it once you’re not in a party. Then reload the tabs you watch or listen in.

Some parties need a newer Popmelon. When you start or join one, Popmelon asks your browser for the update and tells you when it’s ready. Your browser may ask you to approve a new permission first. A party already under way keeps going.

If your browser still hasn’t delivered an update Popmelon needs, wait until your party is over. Then remove Popmelon from your browser and add it again from Popmelon on the Chrome Web Store. That installs the newest version; you may need to sign in again. A very old Popmelon without Check for updates needs this step once, too.

Popmelon was turned off after an update

When an update lets Popmelon work on new sites, your browser turns Popmelon off until you approve them. Popmelon keeps your settings. To turn it back on:

  1. Type chrome://extensions in the address bar and press Enter. This works in Brave too. You can also open your browser’s menu and choose Extensions.
  2. Find Popmelon and turn it on.
  3. Your browser lists the new sites. Approve them.
  4. Reload the tabs you watch or listen in.

Services Popmelon works with

Popmelon keeps these in sync. Verified means we last tested it live, on real accounts, on that date. Beta means it works in our tests but hasn’t passed every check on real accounts yet. Each line says what isn’t confirmed. If something breaks, tell us.

  • YouTube Verified 5 October 2026. Not yet confirmed on real accounts: ads, joining late and titles. Not supported yet: live streams.
  • Netflix Verified 12 September 2026. Not yet confirmed on real accounts: ads, what plays next, joining late and titles.
  • Spotify Verified 23 October 2026. Not yet confirmed on real accounts: ads, joining late and titles.
  • Prime Video Verified 5 November 2026. Not yet confirmed on real accounts: titles. Not supported yet: live streams.
  • Twitch Beta. Not yet confirmed on real accounts: ads, what plays next, joining late and titles. Not supported yet: live streams.

Everyone uses their own account where the service needs one. For anything else, the host can use Share screen in the party room.

Why your browser asks for permissions

Website access lets Popmelon keep the services above in sync. When an update adds a new site, your browser asks you to approve it and turns Popmelon off until you do. Popmelon never gets around that choice.

Sharing is optional. In the party room, Share screen opens your browser’s picker to choose a tab, a window or your whole screen. Nothing is sent until you choose one, and sound is sent only if you include it and your browser supports it. Share this tab, in the menu that opens from the Popmelon icon, shares just the tab you’re on, and your browser asks for permission the first time. You can say no and still watch together and chat. To take that permission back, open Popmelon’s Settings (the gear), open Tab sharing and click Remove permission. That also stops a tab you’re sharing.

Sharing safely

Only the host can share. With Share screen, choose carefully: a whole screen can show notifications and other windows. Sharing one tab is more private. Your mic and camera are never part of a share. Share this tab keeps sharing the same tab’s picture and sound, even if you go to another page in it.

To stop, click Stop sharing in the party room or in the Popmelon menu, or use your browser’s own stop-sharing control. A party room share also ends if you close the party room or what you’re sharing, leave the party or lose your connection, or if the host changes. It never starts again by itself. Sharing needs Chrome, Brave or another Chromium browser, version 116 or later.

Protected video can look black, and there’s no way around that. For Netflix or Prime Video, use Popmelon’s sync instead: everyone needs their own account. Guests may need to click Turn on sound once to hear a share.

If you’re waiting to catch up

By default, anyone in the party can play, pause or skip, and everyone sees who did it. The host can switch Who can play, pause and skip to Only you. If your video is loading, buffering or showing an ad, Popmelon waits, then catches you up with the party. If your browser blocks autoplay, click Play once. Each Spotify listener needs their own account, and service, subscription and region limits still apply.

New to hosting? Follow how to start a Netflix watch party step by step.

Guides

Contact us

Email hello@popmelon.app with your Popmelon version, browser version, service and the steps that failed. Don’t send passwords, sign-in codes, party links or screenshots of private tabs.

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